It looks like an issue with the operating system of your computer. Did you try to install it on a new user account?.Please provide a screenshot of the exact error message?.Kudos to you for that.įor better clarity and to assist you better I would require more information regarding this? Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. I read the post regarding printer installation issues. Thank you for posting your query in the HP community. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Check the printers on your PC setting, the printer is listed there. You will see a window showing up and disappeared quickly saying "installing brother printer" Now ignore if there is a window which you stuck at, still doesn't allow your to click "next" but the printer has been successfully installed on your new PC. after 100% updated/installed, switch the USB back to your new computer.
32bit / 64 bit) then download! It takes 2-3 mins to upgrading the printer's firmware while hearing beeping on the printer. Update the printer's firmware by download the drive at ( ) or if your printer is a different model, google " Firmware Update Tool - Brother Solutions Center" find the right one to match your PC's OS (window 8, 10. Here is the solution if you tried everything above: connect your printer to your old PC which works on the printer.
I just got helped from Brother Customer Service.
0 kommentar(er)
